My personal opinions, essays, and editorials on AI and where it's headed — written in plain language, straight from the work. Strong views, loosely held.
Field data from a mass-tort reply engine — what makes an AI phone call get answered, trusted, and filed.
Read ↗The exact free and near-free tools I used to lift a Wynwood restaurant's profit 25% with AI imagery.
Read ↗What happens when you hand frontier tools to kids the industry forgot — and why it's the most important work I do.
Read ↗Reliability is a product feature. The same discipline that keeps planet-scale systems alive is what keeps AI in production.
Read ↗Most AI dashboards measure activity, not outcomes. Here's the small set of numbers leadership should actually track.
Read ↗Latency, fallbacks, and guardrails — the structure I use so a voice agent holds up under real call volume.
Read ↗The most important AI work isn't at the frontier labs. It's in the neighborhoods deciding who gets to build.
Read ↗Not the next Silicon Valley — something more interesting. Builders shipping AI for real businesses, today.
Read ↗Big-data marketing science taught me where AI cuts cost without cutting reach. The playbook transfers further than you'd think.
Read ↗My take on AI and where it's headed, in plain language. No spam, no hype — just the work, when it's worth sharing.